Privacy Policy

1. Introduction

Simply Skills Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services.

We are registered in the United Kingdom. For any privacy-related questions, please contact us at info@simplyskills.co.uk.

2. Information We Collect

We may collect and process the following data about you:

• Contact information — name, email address, phone number, and postal address when you enquire about or book a course.
• Course details — training records, attendance, and certification information.
• Website usage data — IP address, browser type, pages visited, and time spent on our site (via cookies and analytics).
• Communication records — emails, calls, and messages exchanged with us.

3. How We Use Your Information

We use your personal data to:

• Process course bookings and provide training services.
• Issue certificates and maintain training records.
• Communicate with you about your bookings, courses, and any updates.
• Comply with legal and regulatory obligations.
• Improve our website and services.

4. Legal Basis for Processing

Under UK GDPR, we process your data on the following legal bases: (a) performance of a contract, (b) compliance with legal obligations, (c) legitimate interests, and (d) your consent where required.

5. Data Sharing

We do not sell your personal data. We may share it with accredited awarding bodies (for certification purposes), regulatory authorities when required by law, and trusted service providers who assist in delivering our services.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements. Training records are typically kept for a minimum of 3 years.

7. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your data (in certain circumstances).
• Object to or restrict processing.
• Request data portability.
• Withdraw consent at any time.

To exercise these rights, please contact us at info@simplyskills.co.uk.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

9. Cookies

Our website uses cookies to enhance your browsing experience. For more details, please see our Cookie Policy.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.